Initial results from a new online survey designed to measure IT effectiveness at small businesses shows almost one in four respondents score a “D” or “F” grade. According to the IT Effectiveness Index (ITEI) Mid-Year Report 2009, another 37 percent of small businesses are barely maintaining their IT operations, scoring only a “C” grade. The report, based on surveying hundreds of small businesses, further reveals that these companies are falling further behind as economic pressures have forced nearly half of the respondents to reduce, delay or cancel critical IT investments.
The ITEI program offers a free online benchmarking tool for small businesses to audit their IT effectiveness, and explore best practices and affordable options and alternatives for improving or maintaining effective IT standards. In addition, the ITEI will begin providing survey participants with free peer comparisons based on company size and industry. The free online survey and tool can be found at www.iteffectivenessindex.com.